If you are not happy with your purchase, we're here to help. Due to the nature of our business and products we sell, any items which you purchase are not eligible for a refund. If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. If anything is unclear or you have more questions feel free to contact our customer support team at [email protected].
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Le Divinoir will not issue returns for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for return.
We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.